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Zena Collection

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Over 25 years of experience, we have crafted thousands of strategic discovery process that enables us to peel back the layers.

Return Policy
Due to the intimate nature of our shapewear, the Zena Collection maintains a strict return and exchange policy to ensure hygiene and product integrity for all customers. Contact us at +1 (310) 302-7950 for the full details regarding returns, exchanges, and warranty claims.
Product Delivery & Shipping

Yes, we ship worldwide! We offer flat-rate shipping for both domestic (USA) and international orders. Shipping costs are calculated based on your delivery location: * USA Shipping: A flat-rate fee of $10 applies to all orders. * Outside USA (International Shipping): A flat-rate fee of $30 - $35 applies, depending on the product (e.g., Body Shaper is $35). 

Absolutely! If you purchase two or more items (e.g., a Body Shaper and a Bra Shaper), you only pay one shipping fee—the highest rate among the items purchased. We do not double the shipping cost. 

We process orders quickly to ensure fast delivery. If you need to change your shipping address, please contact us immediately at +1 (310) 302-7950 or [Your Email Address]. We can only guarantee an address change if the order has not yet been dispatched.

Payment Methods & Pricing

The Zena Collection accepts all major credit/debit cards and likely PayPal to ensure a smooth and secure checkout experience. [Note: You should fill in your exact accepted methods here once your payment processor is set up.] 

If your payment is declined, please try the following: * Check your card details (card number, expiration date, and security code). * Verify your billing address matches the address registered with your bank. * Contact your bank or card issuer, as they may have blocked the transaction for security reasons. * Try an alternative payment method.